Help in the docs
Troubleshooting
Common integration issues and how to fix them.
FAQ
Quick answers to the questions we hear most.
Error reference
Every error the API and snippet can return, and what to do about it.
Rate limits
Gateway limits and how they behave under load.
Contact us
Chat and email support are included on every plan, including Free.- Chat: open the chat on shieldlabs.ai or in the analytics dashboard.
- General questions: email contact@shieldlabs.ai.
- Security: report a vulnerability or security concern to contact@shieldlabs.ai. See Security.
- Privacy and data: deletion, residency, or other data-handling requests go to contact@shieldlabs.ai. See Privacy.
Follow ShieldLabs
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Product updates and announcements: @Shieldlabs_ai.
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