> ## Documentation Index
> Fetch the complete documentation index at: https://docs.shieldlabs.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Get help with ShieldLabs: docs, direct contact, and our channels.

Need a hand integrating or running ShieldLabs? Start here.

## Help in the docs

<CardGroup cols={2}>
  <Card title="Troubleshooting" icon="wrench" href="/troubleshooting">
    Common integration issues and how to fix them.
  </Card>

  <Card title="FAQ" icon="circle-question" href="/faq">
    Quick answers to the questions we hear most.
  </Card>

  <Card title="Error reference" icon="triangle-exclamation" href="/errors">
    Every error the API and snippet can return, and what to do about it.
  </Card>

  <Card title="Rate limits" icon="gauge" href="/rate-limits">
    Gateway limits and how they behave under load.
  </Card>
</CardGroup>

## Contact us

* **General questions** — email [contact@shieldlabs.ai](mailto:contact@shieldlabs.ai).
* **Security** — report a vulnerability or security concern to [security@shieldlabs.ai](mailto:security@shieldlabs.ai). See [Security](/security).
* **Privacy and data** — deletion, residency, or other data-handling requests go to [privacy@shieldlabs.ai](mailto:privacy@shieldlabs.ai). See [Privacy](/privacy).

You can manage your account, plan, keys, and webhooks anytime in the [dashboard](https://app.shieldlabs.ai/).

## Follow ShieldLabs

<CardGroup cols={2}>
  <Card title="X / Twitter" icon="x-twitter" href="https://x.com/Shieldlabs_ai">
    Product updates and announcements: @Shieldlabs\_ai.
  </Card>

  <Card title="LinkedIn" icon="linkedin" href="https://www.linkedin.com/company/shieldlabs-ai">
    Follow ShieldLabs on LinkedIn.
  </Card>
</CardGroup>